Training providers - Register as a training provider

Registration is how your organisation joins RooKi as a training provider, and it takes a short application before your programs can appear to students.

What to have ready

Registration starts from Get started. The form asks for:

• organisation name
• RTO number
• contact name
• contact email
• contact phone
• at least one operating state
• at least one training type

No ABN is required to register.

What happens after you submit

Once the application is submitted you land on a status page, and RooKi reviews your details. The confirmation email says: "We'll review your training provider application and be in touch within 2 business days."

What each status means

• Pending — "Registration under review". Your application is being looked at.
• Approved — "You're approved" and "Your training provider account is active."
• Rejected — "Registration not approved", with a reason if one is given. The status page adds: "Your registration was not approved. Contact support if you believe this is a mistake."
• Suspended — "Account suspended".

After approval

Approved providers choose a plan and career categories. Until a plan is active, the paid areas of your account are limited to your profile and billing.

Still stuck?

Open the chat bubble in the app and tell us your organisation name, the status shown on your status page, and whether you are on a phone or computer.

Updated on: 11/09/2026